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Tecloy Consulting
All Courses Administrative Support & Office procedure

Office Administration & Support Training Course for Modern Professionals
​— Upskill Today!


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PHYSICAL CLASS-ROOM LEARNING

Training Fee: ₦120,000

  • 3 days of intensive classroom learning
  • Become an expert in Administrative Functions
  • Describe the implications of different aspects of Tracking Tasks
  • Feedback process and handling Employees for Feedback/Ideas
  • Handling and dealing with E-Mail
  • Identifying and handling confidential Information
  • Internal and External Audit Requirements
  • Creating and Identifying Procedures
  • Creating, Sharing and Executing Procedure Guide
  • Time Management
  • Stress Management
  • Planning Meetings
  • Learn the rudiment of Organizing Travel and handling Logistics
  • Certificate of course completion
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ONLINE INSTRUCTOR LED TRAINING

Training Fee: ₦90,000

  • 3 days of intensive Instructor Online-Led learning
  • Become an expert in Administrative Functions
  • Describe the implications of different aspects of Tracking Tasks
  • Feedback process and handling Employees for Feedback/Ideas
  • Handling and dealing with E-Mail
  • Identifying and handling confidential Information
  • Internal and External Audit Requirements
  • Creating and Identifying Procedures
  • Creating, Sharing and Executing Procedure Guide
  • Time Management
  • Stress Management
  • Planning Meetings
  • Learn the rudiment of Organizing Travel and handling Logistics
  • Certificate of course completion
Enroll Now

FAQs

What are the Course Objectives?

  • Describe the implications of different aspects of Tracking Tasks
  • Feedback process and handling Employees for Feedback/Ideas
  • Handling and dealing with E-Mail
  • Identifying and handling confidential Information
  • Internal and External Audit Requirements
  • Creating and Identifying Procedures
  • Creating, Sharing and Executing Procedure Guide
  • Time Management
  • Stress Management
  • Planning Meetings
  • Learn the rudiment of Organizing Travel and handling Logistics

Who Should Do This Course?

  • Managers
  • Administrative Managers
  • Administrative Assistant
  • Secretary
  • Customer Care
  • Corporate bodies

Course Syllabus

SECTION1: Administrative office procedure

  • Why Your Office Needs Administrative Procedures
  • Gathering the Right Tools
  • Identifying Procedures to Include
  • Top Five Procedures to Record
  • What to Include in Your Binder
  • What to Include in Your Binder
  • Organizing Your Binder
  • What Not to Include in the Procedure Guide
  • Share Office Procedure Guide
  • Successfully Executing the Guide

SECTION 2: Administrative Office Support

  • Getting Organized, Part One
    • Dealing with E-Mail
    • Managing Electronic Files
    • Keeping Track of the Paper Trail
    • Making the Most of Voice Mail
  • Getting Organized, Part Two
    • Keeping Your Workspace Organized
    • Using a To-Do Book
    • The Extra Mile: Adding Project Management
    • Techniques to Your Toolbox
  • Managing Time
    • Managing Your Time
    • Keeping Others on Track
    • Maintaining Schedules
  • Getting It All Done On Time
    • Prioritizing
    • The Secret to Staying on Track
    • Goal Setting
  • Special Tasks
    • Planning Small Meetings
    • Planning Large Meetings
    • Organizing Travel

Verbal Communication Skills

  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions

  • Communicating with Power

Non-Verbal Communication Skills

  • Body Language

  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Empowering Yourself
    • Being Assertive
    • Resolving Conflict
    • Building Consensus
    • Making Decisions
  • The Team of Two
    • Working with Your Manager
    • Influencing Skills
    • What to Do in Sticky Situations
  • Section Ten: Taking Care of Yourself
    • Ergonomics
    • Stress Management
    • Dealing with a Heavy Workload

Venue

Lagos Anthony Office: 1b Oluseun Crescent, Anthony Lagos

What does the training Pack Contain

Certificate of Completion
Training inline with the Methodology of Management best practices
Perks
Experienced and Certified Consultants
Conducive Learning Environment

Frequently Asked Questions

Registration Procedures

Pay the Training fee before the training start date.

Upon confirmation of your payment, an electronic receipt will be sent to your mail.

Commence your training on your training start date.

Payment can be made via our website on the Register page or through Bank deposit/transfer. 
Account Name: Tecloy Services.
FCMB Acc Number: 7413909011

Payment Disclaimer

Please do not make payment to any other account other than the account details above. Alternatively, you can pay using the payment link below.
Call 09031752831 to confirm your payments.

Click Here to Enroll Now